FAQs

Frequently Asked Questions

1) Where do you ship?

 We currently ship to most countries worldwide. However, specific shipping destinations may vary. Please check our shipping information page or contact our customer service team for more details.

2) When will I receive my order?

 Delivery times depend on your location and the shipping method chosen at checkout. Once your order is processed and dispatched, you will receive a tracking number to monitor its progress. Estimated delivery times will be provided during the checkout process.

3) How much is shipping?

 If your order total is over £50, shipping is free. Otherwise, shipping charges will apply.

4) How can I update my order?

If you need to update your order, such as changing the shipping address or adding items, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible once the order has been processed and dispatched.